Last updated January 30, 2024
This Shipping & Delivery Policy is part of our Terms of Sale (“Terms”) and should be therefore read alongside our main Terms: https://califontain.com/terms-of-sale.
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
WHAT ARE MY SHIPPING & DELIVERY OPTIONS?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Free Shipping
We offer free Standard shipping on orders over $80.
Expedited Shipping Fees
We also offer expedited shipping at the following rates:
| Standart7-14 business days |
| over $80 | free |
| less than $80 | $9 |
If you select an expedited shipping option, we will follow up after you have placed the order with any additional shipping information.
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
Once your order is packaged we will send you an email with tracking information
DO YOU DELIVER INTERNATIONALLY?
We offer worldwide shipping. Free Standart shipping is valid on international orders.
For information about customs process:
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
ARE THERE OTHER SHIPPING RESTRICTIONS?
Not all shipping methods are available for certain items.
Orders only ship on business days, which are Monday – Friday.
Shipments to APO/FPO addresses require additional processing time after delivery to the military post office.
WHAT HAPPENS IF MY ORDER IS DELAYED?
If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised estimated date for delivery.
For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.
IMPORTANT NOTICE
We have different shipping rates for each category of items:
- Free shipping on clothing (T-shirts, sweatshirts, etc.).
- Standard shipping costs for other product categories.
All items will ship separately if they are from different POD companies, so our customers with multiple orders will receive their items in multiple shipments.
QUESTIONS ABOUT RETURNS?
If you have questions about returns, please review our Return Policy: https://califontain.com/return-policy.
HOW CAN YOU CONTACT US ABOUT THIS POLICY?
If you have any further questions or comments, you may contact us by:
- Email: contact@califontain.com
- Online contact form: https://califontain.com/contact
